Lisa Wan , BACP

Lisa Wan is a fully qualified and insured counsellor who is registered with the British Association for Counselling and Psychotherapy (BACP), the professional body for counsellors in the United Kingdom. She works in accordance with the BACP Ethical Framework and receives monthly clinical supervision to support and reflect on her practice. She is DBS and GDPR compliant and has developed extensive experience working with anxiety, depression and complex trauma.

Originally trained as a Holistic Therapist in 1998, Lisa noticed over time that the conversational element of her care often produced as much benefit as hands-on treatments. That observation led her to qualify in person-centred counselling and to adopt an integrative, holistic approach that is tailored to each person she supports. She commits to ongoing professional development and regularly attends CPD workshops and specialised training to enhance her skills and keep her practice current.

Over the past 7 years she has provided counselling for Leicester Woman’s Counselling Centre and for First Step, an organisation that supports male survivors of sexual abuse and rape. Her work addresses a wide range of issues including stress, trauma and abuse, grief, self-esteem, relationship and family difficulties, addictions and coping with life changes, with interventions adapted to the needs and preferences of each client.

Therapeutic Approaches and Online Support

Lisa Wan commonly draws on client-centred therapy, trauma-focused therapy and mindfulness approaches in her work. Client-centred therapy focuses on creating an empathic, non-judgemental space where the person’s own goals and pace guide the process - this approach can help with self-esteem, relationship issues and general emotional distress. Trauma-focused therapy is structured to address the effects of traumatic experiences by helping people process memories and develop coping strategies, which can be useful for those living with complex trauma, abuse or related symptoms. Mindfulness therapy teaches practical attention and breathing techniques to reduce reactivity and increase present-moment awareness, supporting issues such as anxiety, stress and sleeping difficulties.

Finding the right approach is part of the therapeutic journey, and Lisa Wan works collaboratively with each person to identify which methods fit their needs, goals and preferences. She adapts techniques over time as therapy progresses and as clients explore what helps them most.

Online sessions - including video calls, phone appointments, live chat and text-based messaging - make it easier to fit therapy into a busy life and to connect with licensed professionals from different locations. These options offer flexibility in scheduling and allow people to choose the format that feels most comfortable for them while maintaining the same therapeutic focus and professional support offered in traditional settings.