Hilary Jiggins , BACP

Hilary Jiggins offers a straightforward, transparent approach to therapy that avoids unnecessary jargon and centers the client as the expert in their own life. She works collaboratively, combining evidence-based methods with a humanistic sensibility so that therapeutic techniques are adapted to what will be most helpful for each person. Coming from a medical science background, she keeps practice informed by current research and NICE guidance and explains the reasoning behind suggestions in a way that clients can engage with.

Her practice draws on structured methods such as Cognitive Behavioural Therapy (CBT) and Dialectical Behaviour Therapy (DBT) skills training alongside Solution-Focused and Motivational Interviewing techniques. Where clients prefer alternatives to traditional formats like worksheets or homework, she adapts exercises into more creative, accessible ways. Psychometric measures can be offered as one option to track progress, but their use is always guided by client preference.

When a presenting issue requires longer-term exploration, Hilary can move into more relational and exploratory psychotherapy to examine patterns, history, and how someone experiences relationship with themselves and others. She is open about when longer work may be beneficial and will refer to colleagues with more specialist expertise if she judges that a different approach is needed. Hilary began her journey co-facilitating support groups with the mental health charity Mind 15 years ago and subsequently worked with As You Are, Cruse Bereavement Care, and Sussex Communities Development Association. She holds BACP, meaning membership of the British Association for Counselling and Psychotherapy.

Therapeutic Approaches and Online Support

Hilary draws on Client-Centered Therapy and Cognitive Behavioural Therapy (CBT) alongside Dialectical Behaviour Therapy (DBT) skills in her online practice. Client-Centered Therapy focuses on treating people with acceptance and empathy, helping them explore their values and choices in a non-directive way and supporting issues such as self-esteem, relationship concerns, and life transitions. CBT offers structured techniques to identify and shift unhelpful thinking and behaviour patterns, which can be useful for anxiety, depression, panic, and many stress-related difficulties. DBT provides practical skills for managing intense emotions, distress tolerance, and improving interpersonal effectiveness, which can help with relationship conflict, emotional regulation, and compulsive behaviours.

Finding the right approach is part of the therapeutic process and is decided collaboratively. She will work with each person to match methods to their goals, preferences, and the issues they bring, and will adapt or combine approaches over time as needs evolve. Licensed professionals and therapists often tailor plans rather than relying on one fixed model.

Online therapy by video call, phone, live chat, or text-based messaging offers flexibility for people with busy schedules, mobility limits, or geographic constraints. These formats make it easier to maintain continuity of care, fit sessions around daily life, and access therapeutic support from familiar surroundings while working with a trained therapist.