Heather Pack , LPC

Heather Pack is a Licensed Professional Counselor (LPC) with 15 years of experience across school counseling, mental health counseling, and substance abuse treatment. She has managed addiction treatment programs, provided case management support for people living with schizophrenia, and worked with hundreds of individuals across a range of clinical settings, witnessing the resilience that helps people rebuild after hardship.

Currently based in West Virginia and working as a school counselor, she combines a clinical background with an understanding of educational environments. Her practice draws on experience helping people navigate anxiety, depression, trauma, addiction, bipolar disorder, ADHD, relationship and family concerns, parenting challenges, anger, and other life changes. She is also experienced supporting LGBT clients and addressing intimacy-related issues and compassion fatigue.

Outside of counseling, she teaches dance and enjoys tap, stays curious about science and space, and reads nonfiction focused on trauma recovery and resilience. She has explored offering counseling through online channels to improve access for people who face transportation barriers or prefer remote options. Heather approaches care with warmth, curiosity, and a focus on each person’s strengths.

Approaches That Translate Well to Online Care

Heather Pack draws on client-centered therapy, cognitive behavioral therapy (CBT), and dialectical behavior therapy (DBT) when working with clients. Client-centered therapy focuses on meeting people where they are, listening deeply, and supporting each person’s own goals and strengths - it is helpful for building self-awareness and trust. Cognitive behavioral therapy (CBT) examines the links between thoughts, feelings, and behaviors and offers practical strategies to reduce symptoms of anxiety and depression and to change unhelpful patterns. Dialectical behavior therapy (DBT) blends acceptance and change strategies, teaching skills for emotional regulation, distress tolerance, and more effective interpersonal interactions, which can be especially useful for intense emotions and relationship struggles.

Choosing the right approach is a collaborative process. Heather works with clients to identify goals, preferences, and practical needs, then tailors techniques and pacing to fit each individual. This helps ensure therapy aligns with what a person wants to achieve.

Online therapy offers flexibility in how care is delivered - through video calls, phone sessions, live chat, or text-based messaging - making it easier to fit sessions into busy schedules or to access therapists when travel is difficult. These options can increase convenience and continuity of care while allowing licensed professionals to offer consistent therapeutic support.