Erica Hayes , LPCC

Erica Hayes is a Licensed Professional Clinical Counselor (LPCC) practicing in Kentucky with four years of clinical experience. She earned her degree from the University of the Cumberlands and has focused her work on relationship concerns, trauma and abuse, intimacy-related issues, and depression. Erica approaches each person with respect, sensitivity, and compassion, tailoring conversations and treatment plans to fit the individual needs and goals of each client.

Her clinical toolbox includes Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Motivational Interviewing, and client-centered approaches. She draws from these modalities as appropriate so therapy can be matched to the presenting issues rather than following a one-size-fits-all model. This flexible approach allows Erica to address topics such as attachment and abandonment, blended family challenges, communication and commitment issues, body image, eating and food-related concerns, and a range of family-of-origin or caregiver stressors.

Erica maintains limited availability and currently offers sessions only on Sunday afternoons through the platform. Because her caseload is intentionally small, she asks for 24 hours notice for cancellations so others may use the time. No-shows or late cancellations with less than 24 hours notice are reported to the platform, and repeated missed appointments within specified timeframes can lead to referrals to in-person counseling or to another the platform therapist. If a client becomes inactive due to a lapse in payment, Erica may not be able to hold a spot on her caseload if they return. She recognizes the courage it takes to begin therapy and is committed to walking beside clients as a collaborative partner in their work.

Therapeutic Approaches and Online Support

Erica frequently integrates Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), and Dialectical Behavior Therapy (DBT) into her online work. ACT helps clients clarify values and build psychological flexibility by learning to accept difficult thoughts and focus on meaningful action - it can be useful for depression, life transitions, and patterns that keep people stuck. CBT addresses the links between thoughts, emotions, and behaviors, offering practical skills to shift unhelpful thinking and coping strategies for anxiety, depression, and relationship struggles. DBT emphasizes emotion regulation, distress tolerance, and interpersonal effectiveness, which can support people dealing with strong emotions, relationship instability, or self-destructive patterns.

Finding the right therapeutic approach is part of the process, and Erica collaborates with each person to determine which methods best match their needs, goals, and preferences. She adjusts techniques over time so the work remains relevant and effective for the client.

Online therapy offers flexible access to care through video calls, phone sessions, live chat, or text-based messaging. These options make it easier to fit sessions into busy schedules, maintain continuity during life changes, and engage in therapy from familiar surroundings, while still working with a licensed professional who can guide skill-building and emotional healing.