Charlotte McKenna , BACP

Charlotte McKenna offers a compassionate, non-judgmental space where people can explore thoughts, feelings, and life challenges at a pace that feels right for them. She focuses on each person’s individual experiences and strengths, supporting them to gain clarity, begin healing, and move toward personal growth. Charlotte places the client at the centre of the work, believing that individuals are the experts in their own lives and that therapeutic progress emerges through empathy, respect, and collaboration.

As a BACP-registered counsellor, she practices in a person-centred way that prioritises listening and understanding. Charlotte has supported adults facing a range of concerns, including anxiety, grief, low self-esteem, relationship difficulties, and general feelings of being stuck. Her approach is to walk alongside clients, offering steadiness and practical support while they identify values, set goals, and build coping strategies that suit their circumstances.

Charlotte aims to cultivate a therapeutic relationship based on trust and mutual respect, where people feel truly heard and valued. Her work is tailored to each person’s needs, allowing them to work at their own pace and focus on what matters most to them.

Person-Centred and Trauma-Informed Online Therapy

Charlotte uses client-centred therapy to place the individual’s experience at the heart of the work. This approach focuses on active listening, empathy, and supporting people to access their own resources and insights - it is helpful for concerns such as low self-esteem, relationship difficulties, and general life transitions. Trauma-focused therapy is used to address the effects of traumatic events and abuse by helping people process difficult memories and learn ways to manage related symptoms and emotional responses.

Finding the right therapeutic approach is part of the process, and Charlotte works collaboratively with each person to identify what fits best based on their needs, goals, and preferences. Together they explore techniques and pathways that feel manageable and meaningful, adjusting the focus as progress unfolds.

Online therapy offers practical flexibility through video calls, phone sessions, live chat, or text-based messaging. These options make it easier to fit therapy into busy lives, reduce travel time, and allow people to access licensed professionals from locations across the United Kingdom. The variety of session formats supports different communication styles and scheduling needs while maintaining a consistent therapeutic relationship.